Thank you for shopping at The Terra Organics. We are committed to delivering your organic products promptly and efficiently. Please review our Shipping & Delivery Policy to understand how we process and deliver your orders.
1. Order Processing Time
- Processing Time:Orders are typically processed within 2 business days after payment confirmation.Processing times may be extended during peak seasons or promotions.
- Order Confirmation:Once your order is processed, you will receive an order confirmation email with details of your purchase.
2. Shipping Methods and Timeframes
- Shipping Methods:We offer standard and expedited shipping options.The available shipping methods and associated costs are displayed during the checkout process.
- Estimated Delivery Time:Estimated delivery times vary based on your location and the selected shipping method.
Standard shipping typically takes 3-7 business days, while expedited shipping may arrive sooner. - Tracking Information:Once your order has shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the status of your delivery.
3. Shipping Destinations
- Domestic Shipping:We currently ship to addresses within India.
Additional shipping charges may apply to remote or hard-to-reach areas. - International Shipping:For international orders, please refer to our International Shipping Policy for details on shipping rates and delivery times.
4. Delivery Delays
- Unforeseen Circumstances:While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may impact delivery.
- Communication:In the event of a significant delay, we will promptly communicate with you to provide updates on the status of your order.
5. Shipping Costs
- Shipping Charges:Shipping charges are calculated based on the weight of your order, the shipping method selected, and your delivery address.
6. Order Tracking
- Tracking Your Order: You can track your order using the provided tracking information on our website or through the carrier’s tracking service.
7. Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at theterraorganics@gmail.com.
